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Verizon Customer Resource Center

Need help? Email welcome@equinix.com

About Migration to Platform Equinix™

Welcome to Platform Equinix™. We look forward to bringing you a superior data center experience and are here to help you as we integrate the 29 Verizon data centers that we recently acquired into Equinix International Business Exchange™ (IBX®) data centers.

Effective August 14, 2017, the following data centers were the first to integrate: Englewood, CO (DE2), Houston, TX (HO1), Miami-Doral, FL (MI6), Santa Clara, CA (SV14, SV15, SV16, SV17), San Jose, CA (SV13) and Torrance, CA (LA7).

The second integration phase occured on October 9, 2017 and included the following IBX data centers: Ashburn, VA (DC13), Atlanta, GA (AT4), Billerica, MA (BO2), Bogotá, Colombia (BG1), Carteret, NJ (NY11), Culpeper, VA (CU1, CU2, CU3, CU4), Elmsford, NY (NY13), Herndon, VA (DC97), Irving, TX (DA9), Kent, WA (SE4), Manassas, VA (DC14), Miami-NAP, FL (MI1), Norcross, GA (AT5), Piscataway, NJ (NY12), Richardson-Alma, TX (DA10), São Paulo, Brazil (SP4) and Westmont, IL (CH7).

Please refer to the FAQs and other information in our Customer Resource Center for changes to systems and processes that you may encounter as part of our unique Equinix IBX customer experience, provide details on how we will be working with you, and where to go for more information on any questions you may have.

Products & Services FAQs ›

IBX Operations FAQs ›

Customer Support FAQs ›

Equinix Customer Portal FAQs ›

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